BTC Express AG is a Swiss company and subject to Swiss law.
BTC Express AG is a regulated financial intermediary and a member of a self-regulatory organization (SRO) under the supervision of the Swiss Financial Authority (FINMA).
The exchange rate is calculated on the average rate of the main Bitcoin exchanges. BTC Express AG charges a small handling fee, which is based on the volume.
BTC AG Express is not a Bitcoin exchange. We Buy and Sell Bitcoin out of our own stock. Due to partnerships with exchanges, banks and trading partners BTC Express AG is able to invest or sell larger amounts of Bitcoin.
The trading process will be carried out via bank transfer in EUR or CHF. Upon receipt of the according amount on our bank account, we will send the equivalent amount of Bitcoin to you, based on the exchange rate at the time of receipt of the payment. Or you send Bitcoin to us and we exchange the Bitcoin at the current rate and send the according amount in EUR or CHF to your bank account.